Informatio has been founded to start a small and efficient company on the services market with a clear customer focus in mind. Contrary to many companies today that are focussing on increasing shareholder value by maximising revenue and saving costs Informatio is targeting long-term customer relationships by actively listening to customers and answering their needs with custom or standardised service and product offerings.
Within the IT infrastructure management exist a multitude of tasks of which each one of them doesn’t take long. Often these monitoring and management tasks are pushed back because of critical activities for business applications are more important to be completed in a timely fashion. This also leads to the people working less frequent on less important pieces of the infrastructure which in turn presents a higher risk in operating the equipment.
These rarely performed but critical tasks are being taken over by Informatio in form of out tasked services and in full integration into the customer notification and escalation procedures. The exact and well documented activities enable Informatio to complete the tasks at hand quickly and with up to date know how. Informatio is also in the position to share know-how and lessons learned.
The growth strategy of Informatio is targeted towards profitable growth of the service and product portfolio based on customer demand. The start with Managed Services for EMC Centera based electronic archive infrastructures was based on the years of experience of the founder with the product. Customer demand lead to the creation of Managed Services for NetApp and Isilon. Replitect is a new answer to the question if EMC Centera requires a backup to recover from software or human errors. Replitect for EMC Centera delays the replication of delete requests issued by applications and ensures that the second copy available in the secondary system is deleted after a configurable time period.
Based on customer demand and a lot of existing ideas mainly in the area adding more systems to our monitoring framework Informatio will continue to grow.
Find out more about us on https://www.informatio.com
The service is based on ECS EX500 Performance Nodes with 8TB Drives. This gives a good CPU to Disk Capacity ratio ensuring even large migration and load jobs do not run into bottlenecks.
The online ECS systems are starting with 2 Gigabit Ethernet Internet Connections and allow to scale to at least five times more bandwidth.
By using the Performance Models of the EX500 Nodes the read and write response times will beat typical Centera response times by large. Especially read requests will be responded to fast.
However, how fast these response times will be at the application server, is largely out of control of Informatio. We are prepared and the data centre bandwidth allows to scale up further with increasing utilization.
Centera systems using Advanced Retention Management must be migrated using the ECS native transformation. This needs to happen with on premise systems and such an on premise ECS needs to be set up with a passive replication to the online system.
Due to the limitations of being able to support four incoming replications only, the best way is to choose an on premise ECS deployment model.
Each customer namespace can either be configured in compliance or non-compliance mode. Buckets can override this setting from non-compliant to compliant. Be aware, that compliant namespaces do not allow data with a retention period equal to zero being stored. Compliant bucket and namespace capacity need to be billed to the customer as long as the data cannot be deleted.
The online ECS Service is hosted in ISO certified data centres in Switzerland with a geographical separation of more than 100km. Access is differentiated at the protocol level and uses IPSec to encrypt the traffic. When individual client IP Addresses are passed to the online infrastructure, buckets can restrict access to specific IP Addresses.
On top of this the regular restrictions with ID’s and secret’s respectively pea file are implemented. S3 connections will only be supported over https.
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